Internal Sales Administrator

UK Powered Access. Tipton. West Midlands (Part of UK Tool Hire Group Ltd)

About UK Tool Hire Group Ltd:

The UK Tool Hire Group Ltd, located in the East and West Midlands, comprises UK Powered Access, UK Powered Access (Birmingham), UK Tool Hire, and UK Industries Training , collectively offering a wide array of construction services. This includes an extensive selection of tool and powered access hire alongside a diverse range of training courses tailored for the industry.

Our aim is to provide a safe and fulfilling environment, training individuals to challenge themselves and provide the best customer service possible.

Why join our team?

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including health insurance and Health Cashback Scheme for Dental and Optical appointments.
  • Company Pension through widely recognised Royal London
  • Opportunities for career advancement and professional development.
  • A supportive and collaborative work environment.
  • A one day Birthday Holiday for any big birthday milestones i.e. 18,21,30,40,50,60,70.
  • Free flu jab – optional.
  • Health & Wellbeing program
  • 28 days Annual Leave inclusive of Bank Holidays, increasing after 5 years’ service
  • Free Parking
  • Dynamic and supportive work environment

Position Overview:

We are seeking a proactive and detail-oriented Internal Sales Administrator to join our team in Tipton. The successful candidate will play a key role in supporting our sales team by managing administrative tasks, coordinating customer inquiries, and ensuring the smooth operation of internal sales processes.


  • Process sales orders and quotations accurately and efficiently
  • Liaise with customers to provide product information, pricing, and support
  • Handle incoming calls and emails, addressing customer queries and concerns in a professional manner
  • Maintain accurate records of sales transactions and customer interactions
  • Collaborate with the sales team to identify opportunities for upselling and cross-selling
  • Assist with general administrative tasks as needed, including filing, data entry, and inventory management
  • Work closely with other departments to ensure timely delivery of orders and resolution of customer issues

The Ideal candidate would have:

  • Ambition to succeed
  • Have a friendly approachable telephone manner
  • Work well alone and part of a team
  • Be Self-motivated
  • Be patient, persistent and diligent
  • Previous experience in making outbound calls desired but not essential
  • Previous experience in powered access industry preferred but not essential as full training can be given

How to Apply:

If you are a motivated individual with a passion for customer service and sales support, we encourage you to apply for this exciting opportunity.

Please submit your resume and cover letter outlining your qualifications and relevant experience

UK Tool Hire Group Ltd is an equal opportunity employer and welcomes applications from all qualified candidates

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: £25,415.00 – £26,078.00 per year

Hours: Monday to Friday 7.30am-5pm

Job Category: Powered Access
Job Type: Full Time
Job Location: Tipton

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